Job Description

We are looking for an experienced Senior Application Management & DevOps Engineer (B2C Platform)) to take responsibility for the application management of a large-scale B2C platform.In this role, you will ensure stable operations, compliance with Service Level Agreements (SLAs), and continuous improvement of our application landscape.You will work closely with a Senior Project Manager based in Germany and support a long-term project setup with a duration of more than 3 years.This is a hands-on role combining Frontend, Backend and DevOps responsibilities, with strong ownership of operations, support, and enhancements

Key Responsibilities

• Application Management: Ensure stable and reliable operation of a customer-facing B2C application according to agreed SLAs.
• Incident & Problem Management: Identify, analyze, and resolve production incidents and technical issues.
  Perform root cause analysis and implement long-term fixes.
• Support & Enhancements: Work on application support tickets as well as enhancement requests based on business needs. Participate in on-call support on a need basis.
• Release & Update Coordination: Plan and support software releases, updates and system upgrades in collaboration with DevOps and development teams.
• Change Management: Implement and coordinate application changes while minimizing operational impact.
• Stakeholder Collaboration: Closely collaborate with German project stakeholders, architects and product owners.
  Act as technical interface between operations and development.

Requirements

• • Backend Technologies:
    Knowledge of backend development (e.g. Java, Node.js, .NET, or similar)
  • Frontend Technologies: Experience with modern frontend frameworks (e.g. React, Angular, Vue.js)
  • DevOps & Cloud: Microsoft Azure |, Azure DevOps, Kubernetes, Git, CI/CD pipelines, Container-based application architectures
  • Experience working with modern cloud infrastructures and microservice-based architectures
  • Solid understanding of ITIL service management processes
  • Willing to work as a 24/7 support, working in well-coordinated shifts within a supportive team, with schedules designed to keep your work–life balance
  • Strong analytical and problem-solving capabilities
  • Excellent communication and stakeholder management skills
  • Fluent in written and spoken English
  • Ability to work independently and take ownership
  • Strong learning mindset and ability to adapt quickly to new technologies