Responsibilities:

Ariba – General/ Support

• User support that cannot be performed by key users
• User creation including activation in ERP and SF
• Upload/review/activate catalogs – new suppliers as well as existing suppliers
• Release monitoring, updating certificates
• Introduce and activate new features (e.g., new search help) to the department
• Testing projects and corrections
• Support and collaboration on projects
• Conceptual solutions to problems found
• Interfaces monitored daily/weekly
• User changes or issues proactively monitored (we wait for a call if problems arise)
• No catalog version management
• Onboarding of new suppliers is only supported to a limited extent (SLP - Buying)