Job Description

We are looking for an experienced SAP Basis Consultant – Operations to join our team, responsible for day-to-day SAP system administration, performance tuning, and support across landscapes (ECC, S/4HANA, BW, PI/PO, etc.). The ideal candidate will bring 5–7 years of SAP Basis support experience in a complex enterprise environment, with a strong focus on system uptime, troubleshooting, and operational excellence.

Responsibilities

• Perform daily monitoring and maintenance of SAP systems (ECC, S/4HANA, BW, PI/PO, Solution Manager, etc.). Manage RFC and IDoc issues handling, ECTR Backend connections (opt).

• Manage user administration, transport management, printer job management, checking/renewing certificates and system performance tuning.
• Monitor and resolve system alerts, background jobs, system logs, and dumps (ST22, SM21, SM37, etc.).
• Perform system refreshes, kernel upgrades, patching, and support package deployments.
• Coordinate with infrastructure teams on database (HANA/Oracle), OS, and network issues.
• Manage backups, restore processes, and high availability/disaster recovery procedures.
• Assist with SAP system installations, migrations, and upgrades as needed.
• Work with SAP OSS for incident resolution and apply SAP Notes/fixes as required.
• Maintain technical documentation, SOPs, and operational dashboards.
• Support SAP security team in managing roles, authorizations, and compliance requirements.

Required Qualifications

• 5–7 years of hands-on SAP Basis support experience in an operations environment.
• Strong experience supporting ECC and/or S/4HANA systems.
• Proficient in system administration tasks including transport management, performance tuning, and job scheduling.
• Experience with database technologies (SAP HANA, Oracle, MSSQL, or DB2).
• Working knowledge of Linux/UNIX and Windows server environments.
• Familiarity with SAP Solution Manager (Monitoring, EWA, ChaRM) and SAP Cloud ALM.
• Strong analytical, troubleshooting, and communication skills.
• Willingness to work in a 24x7 support environment or rotational on-call.
• Bachelor's degree in Computer Science, Information Technology, or related discipline.
• Experience with cloud-based SAP deployments (AWS, Azure, GCP).
• Knowledge of SAP Fiori, Web Dispatcher, or Gateway administration.
• Exposure to automation tools (e.g., Ansible, scripts) for system monitoring and task automation.
• SAP Certified Technology Associate – System Administration is a plus.
• ITIL certification or experience working in ITIL-based environments.
• Knowledge about SAP BTP administration.