Responsibilities:
The role involves resolving incidents, monitoring applications, and collaborating with the senior team to ensure smooth operations.
The ideal candidate will have good technical grounding in Java, Unix/Linux, and Oracle, with a willingness to learn and grow in a structured support environment.
Responsibilities:
- Provide L2 application support for Java-based applications.
 - Troubleshoot and resolve incidents related to Java, Servlets, JDBC, PL/SQL, and Unix environments.
 - Perform log analysis, basic debugging, and issue triaging.
 - Support deployment activities under senior team guidance.
 - Monitor applications and batch processes, escalating issues as required.
 - Collaborate with the onsite/offshore teams to ensure timely issue resolution within SLAs.
 - Maintain and update documentation, issue logs, and runbooks.
 - Participate in shift-based and on-call support rotations [ 24/7]
 
Requirements:
- Good knowledge of Java and ability to debug application issues.
 - Understanding of Servlets, JSP, and JDBC for issue resolution.
 - Experience with Oracle 19c – SQL/PL-SQL scripting and query tuning basics.
 - Familiarity with IBM Liberty and Tomcat for app deployment and monitoring.
 - Proficiency in Unix/Linux (RHEL) – log analysis, cron jobs, shell commands.
 - Exposure to Shell Scripting (C-shell/Bash) for automation and troubleshooting.
 - Working knowledge of C/C++ executables and their role in batch processing
 - Awareness of frontend debugging concepts (HTML, JavaScript).
 
Years of Experience
6-10 Years experience
Notice Period –Immediate Joiners