YOUR ROLE
We are looking for a skilled Dev Engineer to work in a support-oriented engineering model, responsible for troubleshooting, analyzing, and resolving L3 tickets across distributed applications closely working with the support team. The ideal candidate will bring strong Java expertise, solid debugging skills, and the ability to work in German hours. This role involves collaborating closely with development, SRE, QA, and product teams to ensure the stability, reliability, and performance of services running in production.
Responsibilities:
- Provide technical and analytical support for Java-based applications in production.
- Perform root-cause analysis, troubleshoot high-priority incidents, and drive permanent fixes.
- Analyze logs, performance metrics, and system behaviour to resolve issues efficiently.
- Develop automation scripts (Shell, Groovy, or similar) to reduce manual work and improve support processes.
- Work with engineering teams to implement fixes or enhancements identified during production investigations.
- Monitor application health, performance, and stability using observability tools (good to have)
- Collaborate with DBAs to analyze SQL/PostgreSQL queries, data inconsistencies, and performance bottlenecks.
- Flexible to support the L2 team as per bandwidth, to ensure application availability.
- Contribute to documentation of recurring issues, troubleshooting steps, and best practices.
YOUR PROFILE
- Strong Java (6+), with experience using Maven/Gradle.
- Hands-on experience in debugging, log analysis, and production issue handling.
- Familiarity with PostgreSQL or SQL databases.
- Exposure to automation or scripting using Shell, Groovy, or similar languages.
- Experience with Spring Boot and REST API integrations.
- Ability to work in shift-based support environments.
Desirable Skills:
- Awareness of AWS Core services or microservices architectures.
- Exposure to monitoring/observability tools (e.g., Grafana, Datadog, ELK).
- Understanding of CI/CD pipelines (Jenkins, GitHub Actions, etc.).
Years of Experience
6-8 Years of experience
Notice Period – Immdeiate Joiner