YOUR ROLE
Responsibilities:
- Perform daily monitoring and maintenance of SAP systems (ECC, S/4HANA, BW, PI/PO, Solution Manager, etc.). Manage RFC and IDoc issues handling, ECTR Backend connections (opt).
- Manage user administration, transport management, printer job management, checking/renewing certificates and system performance tuning.
- Monitor and resolve system alerts, background jobs, system logs, and dumps (ST22, SM21, SM37, etc.).
- Perform system refreshes, kernel upgrades, patching, and support package deployments.
- Coordinate with infrastructure teams on database (HANA/Oracle), OS, and network issues.
- Manage backups, restore processes, and high availability/disaster recovery procedures.
- Assist with SAP system installations, migrations, and upgrades as needed.
- Work with SAP OSS for incident resolution and apply SAP Notes/fixes as required.
- Maintain technical documentation, SOPs, and operational dashboards.
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Support SAP security team in managing roles, authorizations, and compliance requirements.
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Must have
This person needs to be a real seniorHe/ she needs to have deep experience in operations for SAP HEC
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Additionally, also in SAP RISE Management, but this can be also less experience.
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BTP Administration/ -Management would be perfect!
YOUR PROFILE
•Required Qualifications:
- 5–7 years of hands-on SAP Basis support experience in an operations environment.
- Strong experience supporting ECC and/or S/4HANA systems.
- Proficient in system administration tasks including transport management, performance tuning, and job scheduling.
- Experience with database technologies (SAP HANA, Oracle, MSSQL, or DB2).
- Working knowledge of Linux/UNIX and Windows server environments.
- Familiarity with SAP Solution Manager (Monitoring, EWA, ChaRM) and SAP Cloud ALM.
- Strong analytical, troubleshooting, and communication skills.
- Willingness to work in a 24x7 support environment or rotational on-call.
- Bachelor's degree in Computer Science, Information Technology, or related discipline.
Nice to Have: - Experience with cloud-based SAP deployments (AWS, Azure, GCP).
- Knowledge of SAP Fiori, Web Dispatcher, or Gateway administration.
- Exposure to automation tools (e.g., Ansible, scripts) for system monitoring and task automation.
- SAP Certified Technology Associate – System Administration is a plus.
- ITIL certification or experience working in ITIL-based environments.
- Knowledge about SAP BTP administration.